FAQ
Frequently Asked Questions
Everything you need to know about working with D&M Labs. Can't find your answer? Just message us.
Getting Started
Just send us a message on WhatsApp. We'll have a quick chat about your business, recommend the best package, and get started right away. No forms, no waiting.
At minimum, your business name and a brief description of what you do. If you have a logo, photos, or specific text you'd like to use - great. If not, we can work with what you have.
Starter websites take 5–7 working days. Business websites take 7–10 working days. The timeline starts once we receive your content and confirm the project scope.
Absolutely not. We handle everything technical. You just need to tell us about your business and what you want - we take care of the rest.
Pricing & Payment
No. The price you see is the price you pay for the website build. Hosting and domain costs are separate (typically €10–15/month) and we'll explain everything upfront before you commit.
You pay for the full project once we agree on the scope. Payment secures your spot and we begin work immediately. Simple, transparent, and no surprises.
We accept bank transfers and major payment methods. We'll provide payment details when you're ready to proceed.
Yes, 100%. Once paid in full, the website and all its content belong to you completely.
Design & Features
Yes! Contact us on WhatsApp and we'll share recent examples relevant to your industry.
Absolutely. Every website we build is mobile-first - meaning it's designed to look and work perfectly on phones, tablets, and desktops.
Yes. Small text changes are free for the first month after launch. After that, our maintenance plans (from €39/month) cover ongoing updates, or you can request individual changes.
We set up your hosting and make sure everything runs smoothly. Hosting costs are typically €10–15/month, separate from the build cost.
After Launch
We make sure everything is working perfectly. For the first month, we're available for small adjustments at no extra cost. After that, you can opt into our maintenance plan or manage things independently.
We offer two tiers: Essential (€39/month) covers up to 3 content updates, hosting monitoring, backups, and WhatsApp support. Premium (€59/month) adds unlimited updates, priority 24h response, monthly performance checks, seasonal banners, and new section additions. No contracts - cancel any time.
Yes, anytime. There are no contracts or commitments. You can cancel whenever you want.
Still Have Questions?
We're always happy to help. Send us a message and we'll get back to you quickly.
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