Legal
Cookie Policy
Last updated: 6 October 2026
Website guide and conversations
When you send a question in the website guide, we use Web3Forms to email the conversation to DM Labs, including your submitted questions, the guide’s replies, source links, page paths, timestamps and optional reply email. Draft questions are not sent. To write the guide’s reply, your question, the earlier questions and replies in this chat, the page you are on and relevant excerpts from our published website are sent through our server to Anthropic, our AI provider. Your reply email is not sent to Anthropic. If an AI reply is unavailable, the guide shows the closest passage from our website instead. The chat panel is excluded from PostHog capture and session replay.
A copy is kept in this browser tab’s session storage so you can continue across pages. Stored conversations older than 24 hours are discarded when the guide next loads. Start a new conversation to clear the local copy; this does not delete emails already sent. Opening WhatsApp shares a prefilled conversation with WhatsApp; you still press Send there to contact us. Long conversations can be copied instead. Emailed conversations are handled as enquiries under this privacy policy.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences.
2. How We Use Cookies
DM-Labs.io uses cookies for the following purposes:
- Essential functionality: To ensure the website operates correctly, including remembering your cookie consent preferences.
- Analytics: With your explicit consent, to understand how visitors interact with our website so we can improve our content and user experience.
Automatic currency display uses the approximate country supplied by our hosting provider. It does not set or read currency cookies, store a currency preference in local or session storage, or enable analytics. Rejecting analytics does not disable this feature. The Privacy Policy explains the country lookup and your data-protection rights.
3. Types of Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| dm_cookie_consent | Essential | Stores your consent choice in browser local storage | Persistent |
| ph_* | Analytics | PostHog analytics, session replay and error tracking (loaded only with consent) | 12 months |
4. Essential Cookies
Essential cookies are strictly necessary for the website to function. They enable core features such as remembering your cookie consent choice. These cookies do not collect personal information and cannot be disabled without affecting site functionality. Under GDPR, essential cookies do not require consent as they are necessary for the service you have requested.
5. Analytics Cookies
Analytics cookies are only placed on your device if you give explicit consent via our cookie banner. We use privacy-friendly analytics that:
- Do not track you across other websites
- Do not create advertising profiles
- Have PostHog IP-address capture disabled in the website configuration
- Do not share data with third-party advertisers
You can withdraw analytics consent at any time: open Cookie settings in the footer and choose Reject. This stops further analytics and session recording. Contact us if you also want previously collected data deleted.
6. Third-Party Cookies
We do not use third-party advertising cookies. Third-party services used by this website include:
- PostHog (EU): Our analytics, session replay and error-tracking provider. It is loaded only after you consent to analytics cookies.
- Vercel Web Analytics: Cookieless usage analytics, enabled here only with analytics consent.
- Google Maps and external media: Embedded maps and files served by external providers may receive technical connection data when loaded.
- Web3Forms: Our contact form processor, which receives the details you enter when you submit an enquiry.
- WhatsApp: The floating WhatsApp widget links to an external WhatsApp page and does not set cookies on our site.
7. Managing Your Cookie Preferences
You can manage cookies in the following ways:
- Cookie banner: When you first visit our site, a cookie banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences.
- Browser settings: Most browsers allow you to view, manage, and delete cookies. Note that disabling essential cookies may affect site functionality.
- Reset preferences: Open Cookie settings in the footer to review or change your choice. Your preference is stored in local storage, so clearing cookies alone may not reset it.
8. Your Rights
Under GDPR, you have the right to:
- Know what cookies are being used and why
- Consent to or refuse non-essential cookies
- Withdraw your consent at any time
- Request deletion of data collected through cookies
For more information about your data protection rights, see our Privacy Policy.
9. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised date.
10. Contact Us
If you have questions about our use of cookies, please contact us at info@dm-labs.io.