FAQ

Frequently Asked Questions

Everything you need to know about working with DM-Labs.io. Can't find your answer? Just message us.

Getting Started

Send us a message on WhatsApp or use the contact form. We will ask about your business, audience, content, and goals, then recommend the right website scope.

Your business name, a brief description of what you do, and any existing logo, photos, text, or examples you want us to consider. We confirm the practical content requirements before work begins.

No. We guide the website process and explain the decisions in straightforward terms. You focus on your business and approve the direction and content.

Yes. DM-Labs.io works with businesses across Cyprus and can also work remotely with clients in Greece and elsewhere, subject to agreed project scope.

Yes. We share a design direction for your approval before development proceeds, then keep you informed as the project moves through the agreed stages.

Yes. New pages, new functionality, or additional content are quoted according to the work required. We will explain the scope before making changes.

Website Packages & Payment

Launch Website packages start at €299, Growth Website packages start at €749, and Pro Website packages start at €1,499. Enterprise / Custom projects start at €1,499 and are quoted based on scope.

No. We agree the project scope and price before work begins. Domain, hosting, and third-party service costs, where relevant, are explained separately.

We agree the payment stages before work begins. The final balance is due on delivery once you have reviewed the agreed result.

We accept bank transfer and major payment methods. We provide payment details when you are ready to proceed.

Once paid in full, the website and its content belong to you, subject to any third-party licences or services used in the project.

Website Features & SEO

Yes. Every website package is built to work responsively across phones, tablets, and desktops.

Every package includes basic SEO foundations. The Pro Website package includes a fuller SEO structure. Advanced SEO work, additional copywriting, and wider content programmes are scoped separately.

Yes. These are usually part of an Enterprise / Custom project because the scope depends on the platform, content, integrations, and requirements.

We can help with the technical setup and explain any relevant third-party hosting, domain, SSL, or service costs before they are incurred.

After Launch & Website Care

Basic Care is €49 per month and includes hosting monitoring, backups and bug fixing, WhatsApp support, and up to five small content updates each month. Complete Care is €129 per month and adds ongoing content updates, priority WhatsApp support, a monthly performance check, and one simple banner or section update each month.

New pages, copywriting, extra revision rounds beyond your package allowance, new integrations, redesigns, advanced or full SEO structure, and complex content migration are not included in either care plan and are quoted separately.

Yes. Both Basic Care and Complete Care have no contract and can be cancelled anytime.

Still Have Questions?

We're always happy to help. Send us a message and we'll get back to you quickly.

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